Leveraging Technology to Improve Patient Satisfaction

Dwindling are the days of printing paper charts, filing massive folders, sorting through Excel sheets, and faxing patient records to compile a person’s health story. For the Medicare population especially, healthcare technology is becoming the primary way to manage patients when they are enrolled in an Accountable Care Organization (ACO), Medicare Advantage (MA) Plan, are members of a Clinically Integrated Network (CIN), or are part of a different provider system. The transition to shared savings programs has a twofold purpose: mitigate waste in healthcare spending while ensuring that patients receive a high level of care. The technology available today for …